The Hotline Newsletter

Summer 2005

Message from the CEO-Cambridge has a new president with a familiar face

What a year! In fact it was the best year in our history. Now, I am pleased to pass the torch to John, who will accelerate the pace and put Cambridge even further ahead of the pack.

Looking back on it, I'm a very blessed man. Cambridge provided me the opportunity to fulfill the American Dream. With a few thousand dollars, no background in this industry, and too young to know any better, my brother and I started Cambridge Engineering in 1963. The early years were tough because we were pretty much alone in the direct gas-fired heating business. So, by necessity, we became and continue to be the leader in product development and

application know-how. We have seen competitors come and go in our industry. Cambridge has gone through some tough times too - such as the '93 flood, but we have always found adversity to be a teacher in disguise. I attribute our continued success to two things. First, I'm proud to say we have always had a great team of hard workers and risk takers. As a family owned and operated business, we know that Cambridge employees are the company's greatest asset. Second, it's our goal to constantly exceed customer expectations in terms of innovative technology and providing superior customer service.

This past January, I gave John the presidential reins, and have tried to stay out of his way. As CEO, I'm not retired, but keeping my hand in other subsidiaries of the Company. As I told our employees, John has earned his stripes while working at Cambridge the past 15 years. His experience in field service and as a salesman in the 1990's taught him invaluable lessons. He was instrumental in turning things around several years ago as VP of Sales and reaped the dividends, having guided us to a record performance last year. John's "can do" attitude, passion for quality and desire to make every department even more effective will bear much fruit during the next Cambridge generation. I will be proud to see him carry the Cambridge torch to new heights.